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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rena Coward

September 15, 2025

5  out of  5
rating by Rena Coward
"Natalie Venters State farm insurance agency has very friendly staff! The staff are always friendly, and very knowledgeable of their insurance policies! I am so glad that I have trusted them to meet all of my insurance needs."
We responded:
"Thank you for your wonderful review! We’re so happy to know that our staff at Natalie Venters State Farm Insurance Agency have provided you with friendly and knowledgeable service. We appreciate your trust and look forward to continuing to support your insurance needs!"
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Janice Combs

September 8, 2025

5  out of  5
rating by Janice Combs
"State farm is always friendly, I just love them always on time n e and will work with you."
We responded:
"Thank you, Janice, for sharing your positive experience with State Farm. It's great to hear that you find us friendly, reliable, and accommodating. If you have any specific questions or need further assistance, feel free to let me know."
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Pamela A. Hales

September 7, 2025

5  out of  5
rating by Pamela A. Hales
"She was super nice on the phone very pleasant to talk to. And help me with my insurance needs. I would definitely recommend her to my friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience and that we could assist you with your insurance needs. We truly appreciate your recommendation and look forward to helping you, your friends, and family in the future!"
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Dennis best

August 28, 2025

5  out of  5
rating by Dennis best
"This is the best insurance company in the city of New bern. They do a awesome job with our business insurance needs! When ever I got a problem they always always come through. Thankyou Mrs Natalie Venters. STATE FARM"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Natalie Venters and our team at State Farm have been able to consistently support your business insurance needs. We truly appreciate your trust and kind words, and we're always here to help whenever you need us!"
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Vicki Jones

August 28, 2025

5  out of  5
rating by Vicki Jones
"My experience has been great, professional, friendly, very knowledgeable. Job well done, thank you!"
We responded:
"Thank you for your kind feedback! We're glad to hear you had a great experience and appreciated our professionalism and knowledge. It’s our pleasure to assist you, and we look forward to continuing to serve you in the future!"
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Denedria Venters

August 22, 2025

5  out of  5
rating by Denedria Venters
"They are super friendly and takes care of all my family insurance needs. Thank you Lakayla! You are the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise

August 19, 2025

5  out of  5
rating by Denise
"This is the best insurance agency! The staff is helpful and knowledgeable and they make me feel more like a friend than a customer! It is so easy to deal with them, whether it's a question, a coverage issue, or a claim. Sure, I could probably find coverage somewhere else that's cheaper, but with cheaper, you get just that, nothing else. Here, it's all about the customers. I have my homeowners, auto, and rental property with Natalie Venters, and I'm so glad I do."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Natalie and our team have made you feel like more than just a customer. Providing exceptional service and putting our customers first is what we strive for every day. We're grateful to have your trust with your homeowners, auto, and rental property insurance. If you ever have any questions or need assistance, we're always here to help!"
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Takiyah Foye

July 24, 2025

5  out of  5
rating by Takiyah Foye
"They are very good people always will to help and always greet me with a smile ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wakedrick Alexander

July 17, 2025

5  out of  5
rating by Wakedrick Alexander
"Natalie and her team are always there to help. They answer all your questions gets you the best rates and maintain excellent communication throughout the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lanetta McCarter

July 15, 2025

5  out of  5
rating by Lanetta McCarter
"Everyone is very kind very informative when I call if I have issues Alicia and Natalie are exceptionally nice when I call. I enjoy the interaction that I have with both of them."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Alesia and Natalie have provided you with such a positive and helpful experience. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to assisting you again in the future!"
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Michelle GavinFoy

July 2, 2025

5  out of  5
rating by Michelle GavinFoy
"Great staff, always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Harris

July 2, 2025

5  out of  5
rating by Jason Harris
"I've been with State Farm for almost a year, now and I hate when things in life get over complicated especially being a military Vet. I had the pleasure working with Lakayla Venters she's been my rep for the entire time and I love how she breaks down, my Car and Life insurance and the different types, and taught me how to use the app. She was super patient and Understanding with the lack of knowledge I have with this new technology. Just wanted to thank you ."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Lakayla Venters has been such a helpful and patient guide for you throughout your time with State Farm. We truly appreciate your service as a military Vet and are honored to support you. If you ever need anything else or have questions, please don't hesitate to reach out. Thanks again for choosing State Farm!"
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Erica B

July 2, 2025

5  out of  5
rating by Erica B
"Great customer service, and easy conversation with Kayla. You can really tell this place takes customer satisfaction seriously."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Annie Henderson

July 1, 2025

5  out of  5
rating by Annie Henderson
"I've been with State Farm insurance for a long time and it's one of the best insurance companies in New Bern NC. Please consider Natalie Venters-State Farm Insurance for honest, reliable service."
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We're delighted to hear that Natalie Venters and the team have provided you with honest and reliable service. Your support means a lot to us here in New Bern. If you ever need assistance, we're always here to help!"
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Thomas Farrow

June 30, 2025

5  out of  5
rating by Thomas Farrow
"Always a friendly atmosphere when you call or come in to the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Foreman

June 30, 2025

5  out of  5
rating by Matthew Foreman
"Thank you to Kayla, she took the time to help me with my affairs, I didn't feel rushed and handled everything with zero discrepancies. Exceptional customer service she truly cares about the customers."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla provided you with exceptional service and made you feel valued throughout the process. We’ll be sure to pass along your compliments to her. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!"
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DaNaujah Venters

June 30, 2025

5  out of  5
rating by DaNaujah Venters
"LaKayla was and is always so helpful when I call . She is very patient and you can tell she wants the best for her customers . She is truly my favorite agent ."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that LaKayla consistently provides patient and caring support. It's great to know she’s your favorite agent—we’ll make sure to share your kind words with her. We appreciate your continued trust and look forward to assisting you anytime!"
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Alasia Bryant

June 30, 2025

5  out of  5
rating by Alasia Bryant
"Kayla is incredibly helpful and really knows her stuff! She took the time to answer all my questions and made everything easy to understand. I was so impressed with her knowledge and professionalism that I ended up switching from my current company to work with her. I highly recommend working with Kayla—you won’t regret it!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kayla provided such helpful and professional service, and that she was able to make everything easy to understand. We're honored that you chose to switch and work with her. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out."
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Carla Davis

June 30, 2025

5  out of  5
rating by Carla Davis
"This Agency is very nice and polite. They also are good at encouraging you to have the necessary coverage without being overbearing. The friendly service is always appreciated and I love being able to call with any questions I have without feeling like I’m not going to be heard. They are also good at returning phone calls when I leave a message."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you appreciate our friendly and respectful approach, as well as our commitment to answering your questions and returning your calls promptly. Your satisfaction means a lot to us, and we're always here to help with any coverage needs you have. We look forward to continuing to serve you!"
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Perry Flook

May 26, 2025

5  out of  5
rating by Perry Flook
"After moving from Idaho to North Carolina, we chose Natalie ventures as our State Farm agent! We are so happy that we did and our account representative there Is Alesia Nicoli !! Alesia Has been fantastic!! She has spent a considerable amount of time assisting us with all of our concerns and issues! And if she has been busy, Natalie has assisted us herself! We definitely chose the right State Farm representatives in New Bern! All of her staff are professional, courteous, and a pleasure to do business with !! thank you all So much , Sincerely, Perry and isabel Flook"
We responded:
"Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are happy with the service provided by Alesia and our team. Your satisfaction is our top priority, and it’s wonderful to know that we could assist you during your transition to North Carolina. We truly appreciate your kind words about our professionalism and courtesy. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you once again for choosing Natalie Venters as your State Farm agent. We look forward to continuing to serve you."
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Jessica Venegas

May 8, 2025

5  out of  5
rating by Jessica Venegas
"They are always quick to answer questions! Wonderful people and so pleasant to deal with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing quick and helpful service is our top priority, and your feedback motivates us to keep up the great work. We look forward to assisting you again in the future!"
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Lachia Lindsey

April 26, 2025

5  out of  5
rating by Lachia Lindsey
"Today O went into the State Farm office in New Bern, my agent Alesia was the best. Alesia spent 2 hours with me getting my affairs in order. Not once did she act as if she didn’t have time for me it was more like I was the only one. She is the best go see her!!"
We responded:
"Thank you so much for taking the time to share your experience with Alesia at Natalie Venters State Farm in New Bern! We’re thrilled to hear that she provided you with such dedicated and personalized service. Alesia truly embodies our commitment to customer care, and we’re glad she could assist you in getting your affairs in order. We appreciate your recommendation and look forward to serving you again in the future!"
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Alex Miller

April 24, 2025

5  out of  5
rating by Alex Miller
"I can’t speak highly enough about this insurance team. My agent, Alesia, takes the time to reach out personally and make sure I am aware of any changes that could increase the cost of my policy. Big box insurance companies simply don’t do that, and the dedication to policy personalization is what makes Alesia and the entire team at Natalie Venters State Farm stand out well above the rest!"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience with Alesia and our team at Natalie Venters State Farm. Providing personalized service and ensuring our clients are well-informed is our top priority. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here for you!"
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blake smith

April 21, 2025

5  out of  5
rating by blake smith
"Just got off the phone with Alesia, and she was great. Very polite, professional, and friendly. She gave me all the information I asked for quickly and answered all my questions. 10/10 would recommend."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Alesia provided you with such a positive experience. We'll be sure to pass along your kind words to her. It means a lot to us that you took the time to share your feedback—10/10 reviews like yours make our day! "
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blake smith

April 21, 2025

5  out of  5
rating by blake smith
"Just got off the phone with Alesia, and she was great. Very polite, professional, and friendly. She gave me all the information I asked for quickly and answered all my questions. 10/10 would recommend."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Alesia provided you with such a positive experience. We'll be sure to pass along your kind words to her. It means a lot to us that you took the time to share your feedback—10/10 reviews like yours make our day! "