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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nae Nae

September 19, 2024

5  out of  5
rating by Nae Nae
"Lakayla had really great customer service not too pushy and was a very big help"
We responded:
"Thank you for the great review! We're glad Lakayla provided excellent customer service without being pushy. We'll make sure to pass along your compliments. Let us know if you need anything else. Thanks for choosing us!"
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Paula B Gail

May 16, 2024

5  out of  5
rating by Paula B Gail
"I had the pleasure of working with Ricky Rodriguez at Natalie Venters - Stare farm insurance office, and I couldn't be more impressed. Ricky was incredibly professional, efficient, and patient throughout the entire process. He took the time to address all of my questions and concerns, ensuring that I felt confident in my insurance decisions. I highly recommend Ricky and the team at Natalie Venters - Stare farm insurance office for their exceptional service and expertise."
We responded:
"Thank you for sharing your wonderful experience working with Ricky Rodriguez at Natalie Venters - State Farm Insurance office! We're thrilled to hear that Ricky provided you with exceptional service and expertise. It's great to know that he was professional, efficient, and patient, and took the time to address all of your questions and concerns. We'll make sure to pass along your kind words to Ricky and the team. If you ever need any further assistance with your auto insurance or renters' insurance or have any other feedback, please don't hesitate to let us know!"
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Mandi Handz

May 10, 2024

5  out of  5
rating by Mandi Handz
"Alesia is always a pleasure to work with. Very friendly and helpful!"
We responded:
"Thank you for taking the time to leave a review about your experience with Alesia! We're glad to hear that she is always a pleasure to work with, and that she is friendly and helpful. We'll make sure to pass along your kind words to her. If you have any other feedback or need further assistance with your auto insurance and homeowners' insurance, please don't hesitate to let us know!"
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william howard

April 27, 2024

5  out of  5
rating by william howard
"Excellent service and coverage. I was worried that the face to face type of service they provided would end when the new owner took over, but that did not happen."
We responded:
"Thank you for your positive feedback! We're glad to hear that the level of service and coverage you received did not change after the ownership transition. We strive to maintain the same high standards and face-to-face interaction that our customers appreciate. Your satisfaction is our priority, and we're here to provide excellent service and support whenever you need it. If you have any further questions or require assistance, feel free to reach out."
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Terri Redles

March 20, 2024

5  out of  5
rating by Terri Redles
"Well State Farm insurance I’ve been with for 47 years and they are excellent agents to help you with your business and insurance issues. My family and I had them for many years and been very helpful with information they go over with you. I appreciate there concern and been great service you can ask for . I rate them from 1 to 10 A scale no# 10 . So if anyone decides for any agencies there looking for give them call ."
We responded:
"Thank you for sharing your positive experience with Natalie Venters State Farm Insurance. It's great to hear that you have been with us for 47 years and that we have been helpful with your business and insurance needs. Your feedback will be valuable to others who are considering insurance agencies. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. "
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Moonay Than

March 6, 2024

5  out of  5
rating by Moonay Than
"Richard displayed exceptional professionalism and expertise throughout my visit! He effectively communicated and ensured my comprehensive understanding of the whole process."
We responded:
"Thank you for your kind review! We're thrilled to hear that Richard displayed exceptional professionalism and expertise during your visit. He takes great pride in effectively communicating and ensuring a comprehensive understanding of the whole process. We appreciate your feedback and look forward to serving you again in the future."
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Courtney Bennett

February 29, 2024

5  out of  5
rating by Courtney Bennett
"Richard was AMAZING! He explained everything clearly and made sure he answered any questions I might have had. GREAT JOB RICHARD!"
We responded:
"Thank you for your glowing review of Richard! We're thrilled to hear that he provided clear explanations and ensured all your questions were answered. I'll be sure to pass along your kind words to him. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!"
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Casaundra Strickland

February 22, 2024

5  out of  5
rating by Casaundra Strickland
"Richard was amazing and very professional. I enjoyed starting my policy. He is easy to talk to and makes sure everything is understand. Great customer service."
We responded:
"Thank you for your positive review of Richard and his professional and attentive customer service. We appreciate your feedback and we will make sure to pass it along to Richard and the team. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We are here to help!"
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Candance Mercado

February 16, 2024

5  out of  5
rating by Candance Mercado
"State Farm Natalie Venters in New Bern is a great insurance to go with they are always so polite and super helpful!!!"
We responded:
"Thank you for your positive feedback about State Farm Natalie Venters in New Bern! I'm glad to hear that you had a pleasant experience with our team. Your review will surely help others in their decision-making process when searching for insurance."
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Gerry Muenchmeyer

February 12, 2024

5  out of  5
rating by Gerry Muenchmeyer
"Great response and discussion with Alesia from State Farm Insurance on the latest car insurance increases for 2024."
We responded:
"Thank you for your feedback! We're glad to hear that you had a great response and discussion with Alesia from State Farm Insurance regarding the latest car insurance increases for 2024. We strive to provide excellent service and up-to-date information to our customers. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future."
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Roschelle Sullivan

February 6, 2024

5  out of  5
rating by Roschelle Sullivan
"Great service love this place always receptionist wonderful Tina Lamm."
We responded:
"Thank you for your kind words and positive feedback about our service. We're thrilled to hear that you had a great experience and that Tina Lamm, our receptionist, provided exceptional service."
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Mandy O'Connor

February 6, 2024

5  out of  5
rating by Mandy O'Connor
"Very thorough explanation and helpful!"
We responded:
"Mandy, thank you for your kind words! I'm glad to hear that Alesia's explanation was thorough and helpful to you. If you have any more questions or need further assistance, feel free to ask. I'm here to help!"
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John Wagner

January 29, 2024

5  out of  5
rating by John Wagner
"Clear and Helpful. Friendly and understanding."
We responded:
"Thank you for your kind words and positive review! We strive to provide clear and helpful assistance to all our customers, and we're delighted to hear that you found our service friendly and understanding. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!"
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SneakyT

January 24, 2024

5  out of  5
rating by SneakyT
"Natalie has always come through for me whenever I need assistance with my home or car insurance. Email, text, or call and she's there to save the day. Thanks for all you do!"
We responded:
"Thank you for your glowing review and for sharing your positive experience with Natalie. We're thrilled to hear that she has consistently provided you with reliable assistance for your home and car insurance needs. Natalie takes great pride in being there for our customers, whether it's through email, text, or a phone call. Your satisfaction is our priority, and we will continue to provide exceptional service to meet your insurance needs. If you have any further questions or require further assistance, please don't hesitate to reach out."
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Finley Womble

January 23, 2024

5  out of  5
rating by Finley Womble
"Alesia Provided wonderful service. Very helpful and kind! 10/10 would recommend!"
We responded:
"I'm glad to hear that Alesia provided you with wonderful service! It's great to have someone who is helpful, kind, and goes above and beyond to assist you. Thank you for your recommendation and rating! If you ever need any further assistance or have any questions, feel free to reach out."
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Donna Barnes

January 23, 2024

5  out of  5
rating by Donna Barnes
"I love these place and my agent Alissia she is amazing"
We responded:
"That's wonderful to hear that you love your insurance agency and have had an amazing experience with Alesia! It's always great to have a dedicated and helpful agent who makes your insurance experience enjoyable. If you have any questions or need any further assistance, feel free to ask!"
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Johanna Hicks

January 23, 2024

5  out of  5
rating by Johanna Hicks
"I've been with State Farm for decades and Alesia Nicoli has been amazing to work with. Working with an insurance group has never been so easy. So if you're looking into insurance, I cannot recommend Natalie Venter's State Farm office enough...they're very professional and helpful."
We responded:
"Thank you for sharing your positive experience with Alesia Nicoli. It's great to hear that she provided you with excellent service and made your insurance experience easy and professional. Your recommendation is much appreciated. If you have any further questions or need assistance with anything else, feel free to let me know!"
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David Cubbin

January 10, 2024

5  out of  5
rating by David Cubbin
"Awesome to work with"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had an awesome experience working with us. We strive to provide excellent service and it's always rewarding to know that we've met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to working with you again!"
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Michael Garis

January 9, 2024

5  out of  5
rating by Michael Garis
""I have my homeowners and auto insurance from Natalie at State Farm. They have been very helpful with any request I have made over the 5 years I have been with them. I highly recommend looking into using Natalie and State Farm for any insurance needs you may have."
We responded:
"Thank you for sharing your positive experience with Natalie Venters State Farm for homeowners and auto insurance. It's great to hear that we have been helpful and accommodating to your needs over the past five years. Recommending us to others is a valuable endorsement. If you have any specific questions or need assistance with insurance-related information, feel free to ask."
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elizabeth reynolds

January 9, 2024

5  out of  5
rating by elizabeth reynolds
"Staff is always extremely courteous and helpful!"
We responded:
"Thank you for taking the time to leave us such a positive review! We're delighted to hear that our staff has consistently been courteous and helpful. Providing excellent customer service is one of our top priorities, and it's always rewarding to know that our efforts are recognized and appreciated. We value your feedback and look forward to continuing to assist you in any way we can. If you have any further questions or need further assistance, please don't hesitate to reach out."
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Susan Crepeau

January 8, 2024

5  out of  5
rating by Susan Crepeau
"Very satisfied with the service provided by this office. Never have to wait long to be seen when I just walk in! Alesia is the customer representative that I usually see. She makes me feel very comfortable and welcome."
We responded:
"Thank you for sharing your positive experience with us! I appreciate your feedback and am glad to hear that you have had a great experience in the office. I will pass along your kind words to Alesia and let her know that she has made a positive impact on your visits. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!"
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Nita Dyer

January 8, 2024

4  out of  5
rating by Nita Dyer
"Tina was very pleasant and responsive and renewed our insurance over the phone quickly and sent everything to my email."
We responded:
"Thank you for taking the time to share your positive experience with Tina! I'm delighted to hear that she provided excellent customer service by being pleasant, responsive, and efficient in renewing your insurance over the phone. I will be sure to pass along your kind words to Tina and acknowledge her for her exceptional service. If you have any further questions or need assistance in the future, please feel free to reach out. I appreciate your business and look forward to serving you again!"
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Matthew Scouler

January 8, 2024

5  out of  5
rating by Matthew Scouler
"Had a great experience over the phone recently. Alesia was fantastic. She was able to answer all the questions I had and explained things in a simple manner I could understand. Would highly recommend this team to others."
We responded:
"Thank you for sharing your positive experience with Alesia! I am thrilled to hear that she provided excellent customer service over the phone by answering all your questions and explaining things in a clear and understandable manner. I appreciate your recommendation and will make sure to pass along your kind words to Alesia. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again!"
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Janice Combs

January 4, 2024

5  out of  5
rating by Janice Combs
"State farm is always friendly, I just love them always on time n e and will work with you."
We responded:
"Thank you, Janice, for sharing your positive experience with State Farm. It's great to hear that you find us friendly, reliable, and accommodating. If you have any specific questions or need further assistance, feel free to let me know."
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Marlene Crawford

January 3, 2024

5  out of  5
rating by Marlene Crawford
"When I fist signed up with State Farm Natalie was awesome! I felt very comfortable working with her. At times I call in the office or even stop by in person and I must tell you that Alesia is great! Especially if I have any questions she is very knowledgeable."
We responded:
""Thank you so much for your kind words! I am thrilled to hear that Alesia provided you with excellent service and made you feel comfortable. I appreciate your trust in my team. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help!""