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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Mutter

April 27, 2026

5  out of  5
rating by April Mutter
"Called Rose today to check on a billing issue. She was very helpful, professional, and courteous. Thanks for clarifying my issue and giving me peace of mind!"
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Brenda Boyd

April 27, 2026

5  out of  5
rating by Brenda Boyd
"Rose was very helpful to me when I called with questions about my auto accident. I highly recommend Natalie Venters State Farm Insurance."
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Bennie Grady

April 27, 2026

5  out of  5
rating by Bennie Grady
"I called the Natalie Venters State Farm Ins Agency this morning (4-27-26) to make a few changes to my auto policy. Alesia answered the phone with the most pleasant and incredible personality one could imagine! Both, she & Kayla are so sweet, and so personable each time I speak with them! Alesia assisted me extremely fast and was very professional. She also took the additional time to verify all the details of my policy to ensure everything was current and correct. Thanks Alesia for all your help and for being a wonderful person to work with! I would like to also extend a “big thanks” to Kayla, and the entire Natalie Venters team for always providing fantastic customer service! Sincerely, Bennie Grady"
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Marticha Loftin

April 24, 2026

5  out of  5
rating by Marticha Loftin
"Rose was very helpful and courteous when I came in to make a payment."
We responded:
"Thank you so much for your kind review! We’re glad to hear that Rose was helpful and courteous during your visit. We appreciate you taking the time to share your experience and look forward to continuing to serve you!"
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matthew solomito

April 24, 2026

5  out of  5
rating by matthew solomito
"Alesia was very helpful with everything I needed to get done"
We responded:
"Thank you for the amazing review, matthew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Erika Wright

April 24, 2026

5  out of  5
rating by Erika Wright
"State Farm of New Bern North Carolina has got to be the best hands down! Alesia will take care of ALL of your questions and needs.She knows her job well and cares about the customers! If i could give 100 I would."
We responded:
"Thank you so much for your incredibly kind words and support! We’re thrilled to hear about your positive experience with our office. Alesia truly goes above and beyond for our customers, and it means a lot to see her dedication recognized. Providing knowledgeable, caring service is what we strive for every day, and reviews like yours remind us why we love what we do. We appreciate your trust in us and look forward to continuing to serve you! "
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Erika Wright

April 24, 2026

5  out of  5
rating by Erika Wright
"State Farm located in New Bern North Carolina has got to be the best hands down!Alesia will make sure ALL of your needs and questions are taken care of! She knows her job well and cares about the customers.I would give 100 stars if I could."
We responded:
"Thank you so much for your incredibly kind words and support! We’re thrilled to hear about your positive experience with our office. Alesia truly goes above and beyond for our customers, and it means a lot to see her dedication recognized. Providing knowledgeable, caring service is what we strive for every day, and reviews like yours remind us why we love what we do. We appreciate your trust in us and look forward to continuing to serve you! Natalie Venters State Farm Team "
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Diron Sutton

April 24, 2026

5  out of  5
rating by Diron Sutton
"Took care of my question, got an answer in a timely manner"
We responded:
"Thank you for the amazing review, Diron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marquita Jackson

April 20, 2026

5  out of  5
rating by Marquita Jackson
"Its a great experience ms rose was very helpful"
We responded:
"Wow, thank you for the 5-star review, Marquita! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kemoka Harris

April 17, 2026

5  out of  5
rating by Kemoka Harris
"I'm so glad I found a reliable customer friendly insurance with such professionalism. Rose was a great help to me, I ran into a issue and she quickly found a solution for me in the matter of minutes Thanks again Rose ☺️"
We responded:
"Thank you for the wonderful review! We’re so glad you found us and that you felt the service was reliable and customer friendly. Rose is truly an asset to our team, and she’ll be happy to hear your kind words. We’re glad she could resolve your issue quickly and efficiently. Thanks again for choosing us! ☺️"
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manipooh

April 17, 2026

5  out of  5
rating by manipooh
"Alesia was very helpful and explained the prices for me very carefully. She did her best to help me save money and I really appreciate her for that"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Alesia explained everything clearly and went above and beyond to help you save money. Your appreciation means a lot to our team, and we look forward to assisting you again in the future. ⭐️ "
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Justice Vinson

April 17, 2026

5  out of  5
rating by Justice Vinson
"Rose was very helpful and understanding so with that 5 stars from the Vinson family"
We responded:
"Thank you so much for your kind review! We’re truly glad Rose was helpful and understanding, and we appreciate the 5-star rating from the Vinson family. If you ever need anything else, we’re here for you. "
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blake smith

April 16, 2026

5  out of  5
rating by blake smith
"Just got off the phone with rose, and she was great. Very polite, professional, and friendly. She gave me all the information I asked for quickly and answered all my questions. 10/10 would recommend."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Alesia provided you with such a positive experience. We'll be sure to pass along your kind words to her. It means a lot to us that you took the time to share your feedback—10/10 reviews like yours make our day! "
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Elizabeth Muse

April 15, 2026

5  out of  5
rating by Elizabeth Muse
"Excellent customer service with Alesia! She made the process of switching polices seamless and easy!! Highly recommend"
We responded:
"Welcome, Elizabeth to the Natalie Venters State Farm family, thank you so much for your kind review! We’re thrilled to hear that Alesia provided excellent customer service and made the policy switch seamless and easy. We truly appreciate your recommendation and look forward to helping you again in the future!"
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alden thomas

April 15, 2026

5  out of  5
rating by alden thomas
"Professional and always there to help"
We responded:
"Thank you, Alden, for taking the time to leave us a review. We’re committed to being reliable and helpful, and we’re happy we met your expectations. We truly appreciate you!"
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Lanetta McCarter

April 15, 2026

5  out of  5
rating by Lanetta McCarter
"Everyone is very kind very informative when I call if I have issues Alicia and Natalie are exceptionally nice when I call. I enjoy the interaction that I have with both of them. And always professional and helpful"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Alesia and Natalie have provided you with such a positive and helpful experience. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to assisting you again in the future!"
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Candance Mercado

April 10, 2026

5  out of  5
rating by Candance Mercado
"State Farm Natalie Venters in New Bern is a great insurance to go with they are always so polite and super helpful!!! Rose and Alisha usually answer the phones when I call in to pay and there both so sweet!!!"
We responded:
"Thank you for your positive feedback about State Farm Natalie Venters in New Bern! I'm glad to hear that you had a pleasant experience with our team. Your review will surely help others in their decision-making process when searching for insurance."
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carolyn spikes

April 8, 2026

5  out of  5
rating by carolyn spikes
"I called Rose today and ask her about some info she was very alert and on point love you Rose she is very efficient keep up the great work 🌹 Rose"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Rose was helpful and efficient during your call. We’ll be sure to pass along your compliments to her. Your support means a lot to us, thanks again!"
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Brandy Jones

April 7, 2026

5  out of  5
rating by Brandy Jones
"Great customer service."
We responded:
"Brandy, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. "
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Katie Hardee

April 6, 2026

5  out of  5
rating by Katie Hardee
"I called today to pay my insurance and also to see if I could set up monthly payments that were automatically taken out of my account. Rose was so pleasant and helpful about finding out the answers I needed and calling me right back. I have been with State Farm for many years and plan on staying with them. I've always had a great experience."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer! We’re thrilled to hear that Rose provided you with excellent service and was able to assist you promptly. Setting up convenient payment options is important to us, and we’re glad we could help. We truly appreciate your continued trust and look forward to serving you for many years to come!"
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Joey Christian

April 3, 2026

5  out of  5
rating by Joey Christian
"I look forward to paying on phone..Alesia always answers. Very polite..helpful..plain out good people at State farm..The only place for insurance needs ...thanks. to all..."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Alesia and the team have been polite, helpful, and make your experience easy. We truly appreciate your trust in us for your insurance needs and look forward to assisting you anytime. Thanks again for your kind words!"
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Vanessa F

April 3, 2026

5  out of  5
rating by Vanessa F
"Rose was wonderful! She was quick, efficient and made sure I had my insurance all squared away. Very simple experience!"
We responded:
"Thank you for your kind words! We're so glad to hear that Rose provided you with quick and efficient service, making the insurance process simple and smooth. We appreciate your feedback and look forward to assisting you again in the future!"
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Elista Sumner

April 1, 2026

5  out of  5
rating by Elista Sumner
"Nice personality"
We responded:
"Elista, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to assisting you with all your insurance needs."
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Harold Farrow

April 1, 2026

5  out of  5
rating by Harold Farrow
"Experience was great and Rose and crew doing a wonderful job"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katrina Grady

March 31, 2026

5  out of  5
rating by Katrina Grady
"Ill reccomend anyone to statefsrm"
We responded:
"Hey Katrina, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! We look forward to seeing you again soon."