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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dirtbikechick525

June 2, 2026

5  out of  5
rating by Dirtbikechick525
"Best Motocycle Insurance i could find. Rose is simply the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciate the personal touch we strive to provide. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Sheila Stansberry

May 21, 2026

5  out of  5
rating by Sheila Stansberry
"I am always “in good hands” with Alesia from Natalie’s office! My credit card was hacked recently, so I am calling agencies/services to make sure they are aware of this issue. Today I called to speak with them about the situation, wasn’t sure if the auto pay would be affected. I was assured that this was an auto draft from my bank and I would be fine. The entire staff have been there for me through the years."
We responded:
"Thank you for sharing your experience! We’re so sorry to hear about your credit card being hacked, but we’re glad Alesia and the team at Natalie’s office were there to help and put your mind at ease. It’s great that you were able to confirm how your autopay works and that you were assured you’d be fine. We truly appreciate your continued trust and the kind words about our staff. "
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Marquita Jackson

May 18, 2026

5  out of  5
rating by Marquita Jackson
"Ms alesia was very helpful"
We responded:
"Wow, thank you for the 5-star review, Marquita! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rita Perry

May 14, 2026

5  out of  5
rating by Rita Perry
"Great service, thank you so very much for all that you do."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related; whether it is finding the right coverage or answering general questions."
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Glennetta Brown-Howard

May 14, 2026

4  out of  5
rating by Glennetta Brown-Howard
"Alesia was so nice an she always find an answer to all my questions thank you"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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David Smith

May 13, 2026

5  out of  5
rating by David Smith
"Rosa is very helpful when u need a few questions answered."
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Natalie Venters’s Team!"
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Katrina Ragiles

May 13, 2026

5  out of  5
rating by Katrina Ragiles
"Rose was very helpful and friendly. She helped me get a new car insurance policy quick and easy. She answered all my questions and gave me all the information I needed. Thank you!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Natalie Venters’s Team. Rose will be thrilled to hear your feedback. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
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koni hanish

May 11, 2026

5  out of  5
rating by koni hanish
"Alesia is the best insurance person I have dealt with, answers all questions. She tells it like it is with no b.s.she get it done. If I need anything for insurance alesia is the go to.in my opinion she the best, I totally trust her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Phyllis Hargett

May 11, 2026

5  out of  5
rating by Phyllis Hargett
"I have been with State Farm for years.im happy there and if you have any questions see Aleaia she explains everything.. If you need any type of insurance go check them out, ask for Alesia"
We responded:
"Thank you for the great review! We’re so happy you’ve been with State Farm for years and continue to feel at home here. We’ll be sure to share your kind words with Alesia; she’ll love hearing that she explained everything clearly. If anyone has questions, we’re always here to help!"
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Deb Grant

May 8, 2026

5  out of  5
rating by Deb Grant
"Rose returned my call promptly, was very thorough & pleasant to work with. Thank you for a positive experience!"
We responded:
"Thanks so much for your wonderful feedback! We’re thrilled Rose provided prompt, thorough service and made the process pleasant. Your review helps others find us and we truly appreciate your support."
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Elizabeth Muse

May 7, 2026

5  out of  5
rating by Elizabeth Muse
"Small issue resolved quickly and seamlessly with Rose! She is great with customer interaction & very helpful always!!"
We responded:
"Welcome, Elizabeth to the Natalie Venters State Farm family, thank you so much for your kind review! We’re thrilled to hear that Alesia provided excellent customer service and made the policy switch seamless and easy. We truly appreciate your recommendation and look forward to helping you again in the future!"
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blake smith

May 6, 2026

5  out of  5
rating by blake smith
"Just got off the phone with alesia, and she was great. Very polite, professional, and friendly. She gave me all the information I asked for quickly and answered all my questions. 10/10 would recommend."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Alesia provided you with such a positive experience. We'll be sure to pass along your kind words to her. It means a lot to us that you took the time to share your feedback—10/10 reviews like yours make our day! "
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Janice Combs

April 30, 2026

5  out of  5
rating by Janice Combs
"State farm is always friendly, I just love them always on time n e and will work with you."
We responded:
"Thank you, Janice, for sharing your positive experience with State Farm. It's great to hear that you find us friendly, reliable, and accommodating. If you have any specific questions or need further assistance, feel free to let me know."
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Charles Watson

April 30, 2026

4  out of  5
rating by Charles Watson
"Got great information, What I was looking for,"
We responded:
"Charles, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Natalie Venters’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Linda Lee

April 29, 2026

4  out of  5
rating by Linda Lee
"Rose was very polite and helpful."
We responded:
"Linda, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Natalie Venters’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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April Mutter

April 27, 2026

5  out of  5
rating by April Mutter
"Called Rose today to check on a billing issue. She was very helpful, professional, and courteous. Thanks for clarifying my issue and giving me peace of mind!"
We responded:
"Thank you for the amazing review, April! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brenda Boyd

April 27, 2026

5  out of  5
rating by Brenda Boyd
"Rose was very helpful to me when I called with questions about my auto accident. I highly recommend Natalie Venters State Farm Insurance."
We responded:
"Brenda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Natalie Venters’s Team is just a call or email away!"
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Bennie Grady

April 27, 2026

5  out of  5
rating by Bennie Grady
"I called the Natalie Venters State Farm Ins Agency this morning (4-27-26) to make a few changes to my auto policy. Alesia answered the phone with the most pleasant and incredible personality one could imagine! Both, she & Kayla are so sweet, and so personable each time I speak with them! Alesia assisted me extremely fast and was very professional. She also took the additional time to verify all the details of my policy to ensure everything was current and correct. Thanks Alesia for all your help and for being a wonderful person to work with! I would like to also extend a “big thanks” to Kayla, and the entire Natalie Venters team for always providing fantastic customer service! Sincerely, Bennie Grady"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Natalie Venters’s Team. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
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Marticha Loftin

April 24, 2026

5  out of  5
rating by Marticha Loftin
"Rose was very helpful and courteous when I came in to make a payment."
We responded:
"Thank you so much for your kind review! We’re glad to hear that Rose was helpful and courteous during your visit. We appreciate you taking the time to share your experience and look forward to continuing to serve you!"
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matthew solomito

April 24, 2026

5  out of  5
rating by matthew solomito
"Alesia was very helpful with everything I needed to get done"
We responded:
"Thank you for the amazing review, matthew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Erika Wright

April 24, 2026

5  out of  5
rating by Erika Wright
"State Farm located in New Bern North Carolina has got to be the best hands down!Alesia will make sure ALL of your needs and questions are taken care of! She knows her job well and cares about the customers.I would give 100 stars if I could."
We responded:
"Thank you so much for your incredibly kind words and support! We’re thrilled to hear about your positive experience with our office. Alesia truly goes above and beyond for our customers, and it means a lot to see her dedication recognized. Providing knowledgeable, caring service is what we strive for every day, and reviews like yours remind us why we love what we do. We appreciate your trust in us and look forward to continuing to serve you! Natalie Venters State Farm Team "
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Diron Sutton

April 24, 2026

5  out of  5
rating by Diron Sutton
"Took care of my question, got an answer in a timely manner"
We responded:
"Thank you for the amazing review, Diron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kemoka Harris

April 17, 2026

5  out of  5
rating by Kemoka Harris
"I'm so glad I found a reliable customer friendly insurance with such professionalism. Rose was a great help to me, I ran into a issue and she quickly found a solution for me in the matter of minutes Thanks again Rose ☺️"
We responded:
"Thank you for the wonderful review! We’re so glad you found us and that you felt the service was reliable and customer friendly. Rose is truly an asset to our team, and she’ll be happy to hear your kind words. We’re glad she could resolve your issue quickly and efficiently. Thanks again for choosing us! ☺️"
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manipooh

April 17, 2026

5  out of  5
rating by manipooh
"Alesia was very helpful and explained the prices for me very carefully. She did her best to help me save money and I really appreciate her for that"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Alesia explained everything clearly and went above and beyond to help you save money. Your appreciation means a lot to our team, and we look forward to assisting you again in the future. ⭐️ "
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Justice Vinson

April 17, 2026

5  out of  5
rating by Justice Vinson
"Rose was very helpful and understanding so with that 5 stars from the Vinson family"
We responded:
"Thank you so much for your kind review! We’re truly glad Rose was helpful and understanding, and we appreciate the 5-star rating from the Vinson family. If you ever need anything else, we’re here for you. "