State Farm® Insurance Agent Natalie Venters

"I purchased homeowner insurance monthly from State Farm, I called because of a roof leak , I may have had State Farm about a year, the company sent a company out that didn’t examine the roof properly, I don’t know how a company can examine a roof without climbing on the roof to see the issues, the company quoted the insurance company 600$ my deductible is 1000$, on top of that , the man that came to look at my roof, looked like a Caucasian crackhead ,a dope man . I can’t keep this company if they are a con artist or a fake company, If I’m not getting my money’s worth out of my payments then this company is a fraud. *These are not professionals in these companies sending a man out to my home looking like death, those are signs of drug abuse, or drug activities and I don’t want that around myself nor my neighbors. If that’s professional on your end, I really need to leave ."

"I want you to know i had good results with the New Bern office. To whomever it may concern i was disappointed in the service that i got when i had an accident with a deer. So the three stars goes to the Head company. New Bern you can have the five stars no problem. Everyone that i talk to in the office was very helpful."

"Natalie and Jessica, Planning a move is always a hectic, laborious process. Some things go as planned, some don't. Having worked with you and Jessica this morning was truly a pleasure. You both treated me as an old friend, nice ! I'm pleased to say that dealing with my insurance questions and need's was completely painless and simple . All my questions answered and excellent information provided. I will highly recommend Natalie Venters State Farm to anyone needing insurance in New Bern. Professional and Friendly, the perfect combination. THANK YOU. V/r Tom Lehane"

"I added a pickup truck to my account, which I paid to have added, that was not followed up on. Which I had to receive a FS1 to carry to the DMV to prove I had Insurance on my Truck that I was paying.Not only has this happened Once, But Twice! I've had to take off work, loose time from work and gas, just to prove, what I'm paying for. This is what I have Paid for, Beware of Her Professionally Insurance abilities"

"Let me start by saying I'm a U.S veteran who served his country with honor. Never have I seen such bad service in all my life! I did a quote for auto insurance online and State Farm was the first to call me. Mr. WEBB said he could help me with finding a better rate.He gave me a better rate, or so I Thought! Mr. Webb did not give the full coverage that I ask for, he gave me liability coverage, which was the reason the rate was so low! I would have never known any different if I hadn't bought a new truck. I called to have the truck added to my policy, and when I called they said that they couldn't send the info to the dealership because I did not have full coverage. Mr. Webb took all my Information when I spoke with him on the phone, but they said he forgot to send in the info to the underwriter! State Farm has unethical people working for them. Avoid this agency if you can they are very unethical there, and will have you thinking you have coverage that you don't even have! I did not serve my country to come home and be treated like this in my own backyard! If I could give them zero stars I would!"