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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tresse Bryant

February 24, 2026

5  out of  5
rating by Tresse Bryant
"I've been with Natalie Venters since she took over the firm. It has always been a pleasant experience working with them. The majority of the time I speak with Mrs. Alesia, she's very knowledgeable and I can always count on getting a good laugh before the conversation is over. I highly recommend to Natalie Venters - State Farm to anyone who is looking to establish insurance services in the area."
We responded:
"Thank you so much for your wonderful review! We truly appreciate you being with us since the beginning. It means a lot to hear that you’ve consistently had pleasant experiences with our team. Mrs. Alesia is definitely a joy, and we’re grateful to have her bringing both knowledge and laughter to our customers’ day. Thank you for recommending Natalie Venters – State Farm to others in the area. We’re honored to serve you and look forward to being here for you for many years to come!"
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TehMartiannn

February 16, 2026

5  out of  5
rating by TehMartiannn
"I discussed auto insurance with Alesia and have nothing but good things to say! Professional, kind, and easy to communicate with."
We responded:
"Thank you so much for your kinds words! We're thrilled to hear that Alesia provided you with professional, kind, and easy-to-communicate-with service. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Beth Warren

January 20, 2026

5  out of  5
rating by Beth Warren
"I have been a client of Ms. Venters and her staff for many many years. I have always had pleasant experiences and the entire staff is always ready to help with whatever I need. Great people, great staff, and great company."
We responded:
"Thank you so much for your loyalty and kind words! We truly appreciate you being a long-time client. Our team works hard to provide the best service possible, and it means a lot to know you’ve consistently had great experiences with us. We’re always here whenever you need anything!"
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Charles Hulse

December 22, 2025

5  out of  5
rating by Charles Hulse
"I have been with this insurance since it was Barbara Perry and now Natalie Venters. Both ladies have performed excellent. They are quick and helpful with reasonable cost."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Curtiss

December 19, 2025

5  out of  5
rating by Shannon Curtiss
"Alicia, (probably butchered her name) was fantastic."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia provided you with fantastic service. We'll be sure to pass along your compliments to her! If you ever need anything else, we're here to help."
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Donald Lewis

December 16, 2025

5  out of  5
rating by Donald Lewis
"I enjoy the conversation and communication I have with this State Farm Agency. Alesia is Courteous, very pleasant and very professional in representing State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia provided you with courteous, pleasant, and professional service. Your positive feedback means a lot to us and to the entire team at our State Farm Agency. We look forward to continuing to assist you with all your insurance needs!"
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Aaron Marks

December 12, 2025

5  out of  5
rating by Aaron Marks
"After leaving another State Farm office in New Bern and joining Natalie’s team we had excellent service, great response times, and were very happy with the team! Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Natalie’s team and that our service and response times met your expectations. We truly appreciate your trust and look forward to continuing to serve you!"
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Connie Mitchell

December 3, 2025

5  out of  5
rating by Connie Mitchell
"We came and met with Alesia just to do a general overview and review all of our policies. We have both been part of State Farm since we were teenagers and part of this particular office for over 20 years. We feel very confident in Alesia and the team and know that they are always looking out for our best interests and are extremely knowledgeable on all aspects of insurance!"
We responded:
"Thank you so much for your kind words and continued trust in Alesia and our team! We're honored to have been part of your insurance journey for over 20 years and are committed to always looking out for your best interests. We truly appreciate your confidence in us and look forward to continuing to serve you for many years to come!"
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Cedric Parker

December 1, 2025

5  out of  5
rating by Cedric Parker
"Great service, friendly and efficient services , great phone presentation. Two thumbs up."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service and phone presentation. Your support means a lot to us—two thumbs up right back at you! If you ever need anything else, we're here to help."
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Dirtbikechick525

November 20, 2025

5  out of  5
rating by Dirtbikechick525
"Best Motocycle Insurance i could find. They are awesome and always calls to check on you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciate the personal touch we strive to provide. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Debra Stilley

November 14, 2025

5  out of  5
rating by Debra Stilley
"Kayla was awesome to work with and she helped me save hundreds of dollars on my homeowners and auto insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla was able to help you save on your homeowners and auto insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Aaron Davis

November 6, 2025

5  out of  5
rating by Aaron Davis
"Called in to add my wife to my policy. Awesome customer service on all fronts. Friendly, fast and knowledgeable! 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience adding your wife to your policy. Providing friendly, fast, and knowledgeable service is our top priority. We truly appreciate your 10/10 rating and look forward to assisting you again!"
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Pamela A. Hales

September 7, 2025

5  out of  5
rating by Pamela A. Hales
"She was super nice on the phone very pleasant to talk to. And help me with my insurance needs. I would definitely recommend her to my friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience and that we could assist you with your insurance needs. We truly appreciate your recommendation and look forward to helping you, your friends, and family in the future!"
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Vicki Jones

August 28, 2025

5  out of  5
rating by Vicki Jones
"My experience has been great, professional, friendly, very knowledgeable. Job well done, thank you!"
We responded:
"Thank you for your kind feedback! We're glad to hear you had a great experience and appreciated our professionalism and knowledge. It’s our pleasure to assist you, and we look forward to continuing to serve you in the future!"
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Denise

August 19, 2025

5  out of  5
rating by Denise
"This is the best insurance agency! The staff is helpful and knowledgeable and they make me feel more like a friend than a customer! It is so easy to deal with them, whether it's a question, a coverage issue, or a claim. Sure, I could probably find coverage somewhere else that's cheaper, but with cheaper, you get just that, nothing else. Here, it's all about the customers. I have my homeowners, auto, and rental property with Natalie Venters, and I'm so glad I do."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Natalie and our team have made you feel like more than just a customer. Providing exceptional service and putting our customers first is what we strive for every day. We're grateful to have your trust with your homeowners, auto, and rental property insurance. If you ever have any questions or need assistance, we're always here to help!"
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Takiyah Foye

July 24, 2025

5  out of  5
rating by Takiyah Foye
"They are very good people always will to help and always greet me with a smile ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wakedrick Alexander

July 17, 2025

5  out of  5
rating by Wakedrick Alexander
"Natalie and her team are always there to help. They answer all your questions gets you the best rates and maintain excellent communication throughout the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lanetta McCarter

July 15, 2025

5  out of  5
rating by Lanetta McCarter
"Everyone is very kind very informative when I call if I have issues Alicia and Natalie are exceptionally nice when I call. I enjoy the interaction that I have with both of them."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Alesia and Natalie have provided you with such a positive and helpful experience. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to assisting you again in the future!"
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Michelle GavinFoy

July 2, 2025

5  out of  5
rating by Michelle GavinFoy
"Great staff, always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Harris

July 2, 2025

5  out of  5
rating by Jason Harris
"I've been with State Farm for almost a year, now and I hate when things in life get over complicated especially being a military Vet. I had the pleasure working with Lakayla Venters she's been my rep for the entire time and I love how she breaks down, my Car and Life insurance and the different types, and taught me how to use the app. She was super patient and Understanding with the lack of knowledge I have with this new technology. Just wanted to thank you ."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Lakayla Venters has been such a helpful and patient guide for you throughout your time with State Farm. We truly appreciate your service as a military Vet and are honored to support you. If you ever need anything else or have questions, please don't hesitate to reach out. Thanks again for choosing State Farm!"
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Erica B

July 2, 2025

5  out of  5
rating by Erica B
"Great customer service, and easy conversation with Kayla. You can really tell this place takes customer satisfaction seriously."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Thomas Farrow

June 30, 2025

5  out of  5
rating by Thomas Farrow
"Always a friendly atmosphere when you call or come in to the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alasia Bryant

June 30, 2025

5  out of  5
rating by Alasia Bryant
"Kayla is incredibly helpful and really knows her stuff! She took the time to answer all my questions and made everything easy to understand. I was so impressed with her knowledge and professionalism that I ended up switching from my current company to work with her. I highly recommend working with Kayla—you won’t regret it!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kayla provided such helpful and professional service, and that she was able to make everything easy to understand. We're honored that you chose to switch and work with her. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out."
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Perry Flook

May 26, 2025

5  out of  5
rating by Perry Flook
"After moving from Idaho to North Carolina, we chose Natalie ventures as our State Farm agent! We are so happy that we did and our account representative there Is Alesia Nicoli !! Alesia Has been fantastic!! She has spent a considerable amount of time assisting us with all of our concerns and issues! And if she has been busy, Natalie has assisted us herself! We definitely chose the right State Farm representatives in New Bern! All of her staff are professional, courteous, and a pleasure to do business with !! thank you all So much , Sincerely, Perry and isabel Flook"
We responded:
"Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are happy with the service provided by Alesia and our team. Your satisfaction is our top priority, and it’s wonderful to know that we could assist you during your transition to North Carolina. We truly appreciate your kind words about our professionalism and courtesy. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you once again for choosing Natalie Venters as your State Farm agent. We look forward to continuing to serve you."
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Jessica Venegas

May 8, 2025

5  out of  5
rating by Jessica Venegas
"They are always quick to answer questions! Wonderful people and so pleasant to deal with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing quick and helpful service is our top priority, and your feedback motivates us to keep up the great work. We look forward to assisting you again in the future!"