Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Mitchell

Connie Mitchell

December 3, 2025

5  out of  5
rating by Connie Mitchell
"We came and met with Alesia just to do a general overview and review all of our policies. We have both been part of State Farm since we were teenagers and part of this particular office for over 20 years. We feel very confident in Alesia and the team and know that they are always looking out for our best interests and are extremely knowledgeable on all aspects of insurance!"
We responded:
"Thank you so much for your kind words and continued trust in Alesia and our team! We're honored to have been part of your insurance journey for over 20 years and are committed to always looking out for your best interests. We truly appreciate your confidence in us and look forward to continuing to serve you for many years to come!"
Profile photo of Cedric Parker

Cedric Parker

December 1, 2025

5  out of  5
rating by Cedric Parker
"Great service, friendly and efficient services , great phone presentation. Two thumbs up."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service and phone presentation. Your support means a lot to us—two thumbs up right back at you! If you ever need anything else, we're here to help."
Profile photo of Dirtbikechick525

Dirtbikechick525

November 20, 2025

5  out of  5
rating by Dirtbikechick525
"Best Motocycle Insurance i could find. They are awesome and always calls to check on you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciate the personal touch we strive to provide. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
Profile photo of Sophia Moore

Sophia Moore

November 16, 2025

5  out of  5
rating by Sophia Moore
"I look forward to paying my bill each month and being able to hear laughter and joy on the other end welcoming by busy. I have enjoyed my years with State Farm. Mrs Venters is Awesome!!!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mrs. Venters and our team have made your experience with State Farm so positive. Your loyalty means the world to us, and we look forward to continuing to serve you with the same joy and dedication for many years to come!"
Profile photo of Debra Stilley

Debra Stilley

November 14, 2025

5  out of  5
rating by Debra Stilley
"Kayla was awesome to work with and she helped me save hundreds of dollars on my homeowners and auto insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla was able to help you save on your homeowners and auto insurance. We appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Regina Bryant

Regina Bryant

November 12, 2025

5  out of  5
rating by Regina Bryant
"My appointment to review insurance was so informative and pleasant today thanks to Alicia. She explained things so clearly and the office staff were very friendly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia and our team provided you with a clear and pleasant experience during your insurance review. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Aaron Davis

Aaron Davis

November 6, 2025

5  out of  5
rating by Aaron Davis
"Called in to add my wife to my policy. Awesome customer service on all fronts. Friendly, fast and knowledgeable! 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience adding your wife to your policy. Providing friendly, fast, and knowledgeable service is our top priority. We truly appreciate your 10/10 rating and look forward to assisting you again!"
Profile photo of Floleeshur Sawyer

Floleeshur Sawyer

October 22, 2025

5  out of  5
rating by Floleeshur Sawyer
"Excellent service. Very patient and informative, especially Ms. Alesia."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alexander Carmon

Alexander Carmon

September 22, 2025

5  out of  5
rating by Alexander Carmon
"Over the years I have been satisfied with the services that State Farm has given me. When an issue arises about my car insurance, I can always give them a call to help me resolve any question that I am concerned about. They also have other services that one may be interested or have a need for. I recommend to anyone who is looking for their insurance need."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that you've had a positive experience with our car insurance services and that our team has been helpful whenever you've had questions. We're committed to providing excellent service and offering a range of insurance options to meet your needs. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We truly appreciate your trust in State Farm!"
Profile photo of Rena Coward

Rena Coward

September 15, 2025

5  out of  5
rating by Rena Coward
"Natalie Venters State farm insurance agency has very friendly staff! The staff are always friendly, and very knowledgeable of their insurance policies! I am so glad that I have trusted them to meet all of my insurance needs."
We responded:
"Thank you for your wonderful review! We’re so happy to know that our staff at Natalie Venters State Farm Insurance Agency have provided you with friendly and knowledgeable service. We appreciate your trust and look forward to continuing to support your insurance needs!"
Profile photo of Janice Combs

Janice Combs

September 8, 2025

5  out of  5
rating by Janice Combs
"State farm is always friendly, I just love them always on time n e and will work with you."
We responded:
"Thank you, Janice, for sharing your positive experience with State Farm. It's great to hear that you find us friendly, reliable, and accommodating. If you have any specific questions or need further assistance, feel free to let me know."
Profile photo of Pamela A. Hales

Pamela A. Hales

September 7, 2025

5  out of  5
rating by Pamela A. Hales
"She was super nice on the phone very pleasant to talk to. And help me with my insurance needs. I would definitely recommend her to my friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience and that we could assist you with your insurance needs. We truly appreciate your recommendation and look forward to helping you, your friends, and family in the future!"
Profile photo of Dennis best

Dennis best

August 28, 2025

5  out of  5
rating by Dennis best
"This is the best insurance company in the city of New bern. They do a awesome job with our business insurance needs! When ever I got a problem they always always come through. Thankyou Mrs Natalie Venters. STATE FARM"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Natalie Venters and our team at State Farm have been able to consistently support your business insurance needs. We truly appreciate your trust and kind words, and we're always here to help whenever you need us!"
Profile photo of Vicki Jones

Vicki Jones

August 28, 2025

5  out of  5
rating by Vicki Jones
"My experience has been great, professional, friendly, very knowledgeable. Job well done, thank you!"
We responded:
"Thank you for your kind feedback! We're glad to hear you had a great experience and appreciated our professionalism and knowledge. It’s our pleasure to assist you, and we look forward to continuing to serve you in the future!"
Profile photo of Denedria Venters

Denedria Venters

August 22, 2025

5  out of  5
rating by Denedria Venters
"They are super friendly and takes care of all my family insurance needs. Thank you Lakayla! You are the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Denise

Denise

August 19, 2025

5  out of  5
rating by Denise
"This is the best insurance agency! The staff is helpful and knowledgeable and they make me feel more like a friend than a customer! It is so easy to deal with them, whether it's a question, a coverage issue, or a claim. Sure, I could probably find coverage somewhere else that's cheaper, but with cheaper, you get just that, nothing else. Here, it's all about the customers. I have my homeowners, auto, and rental property with Natalie Venters, and I'm so glad I do."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Natalie and our team have made you feel like more than just a customer. Providing exceptional service and putting our customers first is what we strive for every day. We're grateful to have your trust with your homeowners, auto, and rental property insurance. If you ever have any questions or need assistance, we're always here to help!"
Profile photo of Takiyah Foye

Takiyah Foye

July 24, 2025

5  out of  5
rating by Takiyah Foye
"They are very good people always will to help and always greet me with a smile ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Wakedrick Alexander

Wakedrick Alexander

July 17, 2025

5  out of  5
rating by Wakedrick Alexander
"Natalie and her team are always there to help. They answer all your questions gets you the best rates and maintain excellent communication throughout the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lanetta McCarter

Lanetta McCarter

July 15, 2025

5  out of  5
rating by Lanetta McCarter
"Everyone is very kind very informative when I call if I have issues Alicia and Natalie are exceptionally nice when I call. I enjoy the interaction that I have with both of them."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Alesia and Natalie have provided you with such a positive and helpful experience. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to assisting you again in the future!"
Profile photo of Michelle GavinFoy

Michelle GavinFoy

July 2, 2025

5  out of  5
rating by Michelle GavinFoy
"Great staff, always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jason Harris

Jason Harris

July 2, 2025

5  out of  5
rating by Jason Harris
"I've been with State Farm for almost a year, now and I hate when things in life get over complicated especially being a military Vet. I had the pleasure working with Lakayla Venters she's been my rep for the entire time and I love how she breaks down, my Car and Life insurance and the different types, and taught me how to use the app. She was super patient and Understanding with the lack of knowledge I have with this new technology. Just wanted to thank you ."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Lakayla Venters has been such a helpful and patient guide for you throughout your time with State Farm. We truly appreciate your service as a military Vet and are honored to support you. If you ever need anything else or have questions, please don't hesitate to reach out. Thanks again for choosing State Farm!"
Profile photo of Erica B

Erica B

July 2, 2025

5  out of  5
rating by Erica B
"Great customer service, and easy conversation with Kayla. You can really tell this place takes customer satisfaction seriously."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Annie Henderson

Annie Henderson

July 1, 2025

5  out of  5
rating by Annie Henderson
"I've been with State Farm insurance for a long time and it's one of the best insurance companies in New Bern NC. Please consider Natalie Venters-State Farm Insurance for honest, reliable service."
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We're delighted to hear that Natalie Venters and the team have provided you with honest and reliable service. Your support means a lot to us here in New Bern. If you ever need assistance, we're always here to help!"
Profile photo of Thomas Farrow

Thomas Farrow

June 30, 2025

5  out of  5
rating by Thomas Farrow
"Always a friendly atmosphere when you call or come in to the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Matthew Foreman

Matthew Foreman

June 30, 2025

5  out of  5
rating by Matthew Foreman
"Thank you to Kayla, she took the time to help me with my affairs, I didn't feel rushed and handled everything with zero discrepancies. Exceptional customer service she truly cares about the customers."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla provided you with exceptional service and made you feel valued throughout the process. We’ll be sure to pass along your compliments to her. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!"